Two-Step Verification

What is two-step verification?

Two-step verification is a security enhancement that requires the account holder to enter both a password and approve the login request on a mobile device when logging in to the payment account to ensure authorized use.

Why should two-step verification be enabled?

Two-step verification is a standard security feature in the banking industry and provides additional safety measures against common security threats such as phishing attacks and unauthorized account access. It adds an additional layer of security to the payment account to keep funds secure. It is especially important to enable two-step verification if your identity has been compromised in the past.

What is needed to enable two-step verification?

To enable two-step verification, all that is needed is an internet browser to access the payment account, a mobile phone and the Authy app. Authy is a free authentication mobile app that can be used on Apple or Android devices. Authy generates unique verification codes which users enter as a second step when logging in to their account. 

Is two-step verification required?

Starting November 1, 2021, two-step verification will be required on all PayQuicker accounts as it is an important tool for account holders to protect their funds from potential security threats.

How can two-step verification be enabled?

Follow these steps to enable two-step verification using the Authy app:

1. Navigate to Security Settings>Enable Two-Step Verification (you will be logged out and will need to log back into account)
2. Click Setup Two-Step Verification button
3. Enter mobile phone number and click Continue
4. Open text message sent to mobile phone with link to download Authy authentication app
5. Click the link. Install Authy mobile device app.  Open Authy app on mobile phone
6. Enter mobile phone number and email address in Authy app when prompted and click OK
7. Choose from push notification, phone call, or SMS methods to receive verification code needed to login to payment account
8. Click pending “Two-Step Verification Registration” request in Authy app
9. Verify information and click APPROVE in Authy app. Two-step verification is complete!
10. Go to payment account and click Continue to my account

Follow these steps to enable two-step verification using SMS:

1. Navigate to Security Settings>Enable Two-Step Verification (you will be logged out and will need to log back into account)
2. Click Setup Two-Step Verification button
3. Enter mobile phone number and click Continue
4. Click Use text messaging (SMS) for Authentication or select Use SMS for Authentication from the “Having trouble, or want other options?” drop-down menu
5. Open text message sent to mobile phone with security code
6. Enter security code in the “Your Security Code” field
7. Click Verify button. Two-step verification is complete!
8. Go to payment account and click Continue to my account